This position requires a high school diploma or any equivalent combination of education and experience which provides the required knowledge, skills and abilities; one year general office/receptionist/file clerk/data entry experience, preferably in a health-care environment.
Requires knowledge of standard office procedures; alphabetical, numerical and chronological sequences; proper spelling, grammar and punctuation; ability to operate various office machines, operate a computer at beginning level; thirty (30) wpm typing/keyboarding speed.
Operates multi-line telephone and accurately transfers and announces calls.
Greets at front desk; directs individuals to proper persons and locations; answers questions and disseminates basic information regarding Clinic services.
Checks clients in for appointments.
Verifies Medi-Cal or other insurance eligibility; collects client payments and issues receipts; provides information/admission packages to clients and verifies completed paperwork.
Oversees waiting area. May be required to supervise the behavior of clients in the waiting room.
Maintains the file room and mailroom in a neat and organized manner.